WEBINAR: Navigating Through Conflict
1 CEU Cat 1 (Wisconsin and OCI (Preneed Insurance Con Ed)
Presented by: Mary Andres Russell, Professional Development Director, Matthews Aurora
Due to the rise in divorce and single-parent families, the American family is more complex than ever before. Funeral directors report increasing conflict, tension and disagreements during the arrangement conference. This insightful seminar provides strategies and skills for navigating through difficult conversations with courage and tact and helping families resolve conflict.
You Will Learn:
WISCONSIN FUNERAL DIRECTORS ASSOCIATION
5329 FAYETTE AVE
MADISON, WISCONSIN 53713
(608) 256-1757 | FAX: (608) 646-7631
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